Information We Collect

Running a capital budgeting platform means we need certain information to serve you properly. Here's what we gather and why it actually matters.

Personal Details You Provide

When you sign up or reach out to us, we collect basic information that helps us communicate with you. This includes your name, email address, phone number, and company details if you're representing a business. We also keep records of your correspondence with our support team.

• Contact information for account creation and communication
• Financial data you input for budget analysis and forecasting
• Payment information processed through secure third-party systems
• Project details and documentation you upload to our platform
• Preferences and settings you configure within your account

Technical Information We Gather

Like most websites, we collect technical data automatically. Your IP address, browser type, device information, and how you interact with our platform all help us improve performance and spot potential security issues before they become problems.

How We Use Your Information

We're not in the business of collecting data for its own sake. Everything we gather serves a specific purpose related to providing our capital budgeting services.

• Delivering the budgeting tools and analytics you subscribed for
• Processing payments and maintaining accurate billing records
• Sending service updates, security alerts, and support messages
• Improving our platform based on usage patterns and feedback
• Detecting and preventing fraud or unauthorized access
• Meeting legal obligations and responding to lawful requests

We occasionally send educational content about capital budgeting best practices, but you can opt out of these emails anytime. System notifications and security alerts will still reach you because they're essential for service delivery.

Data Storage and Security

Your information lives on secure servers with multiple layers of protection. We use industry-standard encryption for data transmission and storage, though honestly, no system is completely bulletproof.

Our team regularly reviews security protocols and updates our infrastructure to address new threats. We limit access to personal data within our organization, and anyone who handles it receives training on proper data protection practices.

How Long We Keep Your Data

Active account data stays with us as long as you're using our services. After you close your account, we retain certain information for seven years to comply with Thai financial record-keeping requirements. Transaction records and tax-related documents follow this retention schedule.

You can request deletion of non-essential data at any time, and we'll handle it within 30 days unless legal obligations prevent us from doing so.

Your Rights and Control

This is your data, and you have significant control over it. Thai data protection law gives you specific rights, and we've built tools to help you exercise them.

To exercise any of these rights, send a request to [email protected] with "Data Rights Request" in the subject line. We'll verify your identity and respond within the timeframes required by Thai law.

Sharing and Third Parties

We don't sell your personal information. Period. But we do work with certain service providers who help us run the platform.

Service Providers We Work With

• Payment processors who handle credit card transactions securely
• Cloud hosting providers that maintain our server infrastructure
• Email delivery services for sending notifications and updates
• Analytics tools that help us understand platform usage patterns

These companies have contractual obligations to protect your data and can only use it for the specific services they provide to us. They can't repurpose your information for their own business activities.

Legal Disclosures

We may disclose your information if required by Thai law, court order, or government request. This includes responding to subpoenas, cooperating with law enforcement investigations, or protecting our legal rights in disputes.

Cookies and Tracking

Our website uses cookies to remember your preferences and maintain your session. We also use analytics cookies to understand how people use the platform, which helps us identify confusing features or technical issues.

You can disable cookies in your browser settings, though this might affect some functionality. Essential cookies required for login and security will still work because they're necessary for the platform to function properly.

International Data Transfers

Your data is primarily stored on servers located in Thailand. Some of our service providers operate globally, which means your information might be processed in other countries with different data protection laws.

When we transfer data internationally, we use standard contractual clauses and other legal mechanisms to ensure adequate protection. These transfers only happen when necessary for service delivery or with your explicit consent.

Children's Privacy

Our services aren't designed for individuals under 18 years old. We don't knowingly collect personal information from minors. If you believe we've inadvertently gathered data from someone underage, contact us immediately so we can delete it.

Changes to This Policy

We update this policy occasionally to reflect new practices, legal requirements, or service changes. When we make significant modifications, we'll notify you via email and display a notice on the platform for at least 30 days.

Continuing to use our services after policy changes indicates acceptance of the updated terms. If you disagree with modifications, you can close your account and request data deletion.

Data Breach Notifications

In the event of a security breach affecting your personal information, we'll notify you within 72 hours as required by Thai data protection law. The notification will explain what happened, what data was affected, and what steps we're taking to address the situation.

We'll also inform relevant Thai authorities and work with them to investigate and resolve the incident.